I'm Sarah McDermott, a product designer with over 10 years of experience building user-centered solutions. I've spent half my career optimizing e-commerce experiences and the other half designing enterprise SaaS tools that help teams work smarter.
Deep dives into complex product challenges and the design solutions that drove real business impact.
Redefined how engineering metrics are calculated by creating a new framework for team assignment and engineer-to-team associations. Designed the complete configuration experience and reimagined multiple product pages to leverage the new data model.
A user-friendly approach to crypto wallet onboarding that reduces friction for first-time users while maintaining security best practices. Making Web3 accessible.
For the past 10 years, I've been solving complex product challenges across e-commerce and enterprise SaaS. I started my career designing navigation systems and information architecture for major retailers, where I learned how to help users find what they need in vast product catalogs while balancing business goals with user needs.
The latter half of my career has been focused on B2B SaaS, where I've designed tools for engineering teams, data analysts, and product managers. As a design manager, I'm passionate about mentorship and helping designers grow their craft and strategic thinking. I thrive on turning complicated datasets and workflows into intuitive, delightful experiences that people actually want to use.
Currently exploring how AI agents can transform SaaS workflows and make complex enterprise tools more intelligent and accessible. I'm particularly interested in the intersection of AI assistance and human decision-making in product experiences.